Generally, there are four starting points for an optimal balance of quality, risks and costs:
- You think that higher quality or lower costs are feasible, but you are not sure of it.
- You know that higher quality or lower costs are necessary, but you are not sure how to get there.
- You already have an idea how to change your processes, but you require more certainty.
- You are required by a regulator or client to warrant the quality of your processes and product.
A tiered approach
It is important to follow a tiered approach in risk management:
- Start simple, from operations, keep simple when and where possible.
- Identify objectively the most important risks and process parts.
- When the uncertainty about important risks is too high: go up in the risk management pyramide (risk assessment).
- When the uncertainty about important risks is acceptable: take control measures when necessary (risk treatment).
- Q - € balance: assess the balance between quality / risks and costs, quantitatively when necessary.
I have a broad orientation on processes, risk / quality management and solutions and would like to exchange views on your situation, challenges and possible solutions in an informal meeting (phone, web or in person). If I think I am not the ideal person to assist you, I may be able to bring you into contact with one of my partners or other persons, companies and institutions in my network. My specialties are:
- o Risk management and statistics: Methods, risk assessment, objective priorities, statistical analysis, quantitative models.
- o Microbiology: Contamination, multiplication, inactivation and removal, health effects.
- o Reliability and availability: Probability of incidents and 'down-time' of processes.
- o Project management: Planning, budgeting, management, support.
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